
Refund Policy
At Empowerment & Elevation (E&E), we strive to provide valuable programs, services, and products that help you achieve your personal transformation goals. If you are not satisfied with your purchase, we want to ensure that you feel supported in your decision-making process.
Please read the following refund policy carefully to understand your rights and options.
1. Digital Products and Courses
Due to the nature of digital content, which is immediately accessible upon purchase, we generally do not offer refunds for any digital products or courses once they have been accessed or downloaded. By purchasing our digital products or courses, you acknowledge and accept this policy.
However, if you encounter any technical issues or have difficulty accessing the content, please reach out to us at [Insert Contact Information], and we will do our best to resolve the issue or provide a suitable alternative.
2. Coaching Programs and Memberships
For coaching services or membership programs, we offer a [insert number of days] day refund period from the date of your first session or membership. To be eligible for a refund, you must submit a request within this period and provide a reason for your dissatisfaction. Refunds are typically granted if:
You feel the program was not as described or did not meet your expectations.
You have encountered technical difficulties preventing you from participating in the program.
Refunds will not be issued for partial sessions or partial access to membership content. After the refund period, no refunds will be issued.
3. Subscription-Based Services
For subscription-based services (such as monthly memberships), you may cancel your subscription at any time. If you cancel before your next billing cycle, you will not be charged for the upcoming period. Please note that we do not offer refunds for any payments already processed. You will continue to have access to the subscription content until the end of the current billing cycle.
4. Requesting a Refund
To request a refund, please contact us at [Insert Contact Information] with the following information:
Your full name and order details
A description of why you are requesting a refund
Any relevant supporting documentation (e.g., screenshots, technical issues)
Refund requests will be reviewed within [insert number of days] business days, and we will notify you regarding the outcome.
5. Exceptions
Please note that refunds are not available for:
Services rendered or content accessed after the refund period has passed.
Content that has been downloaded or consumed in full (for digital products).
Products purchased from third-party vendors or partners.
6. Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this refund policy, or if you wish to request a refund, please contact us at:
Empowerment & Elevation
Email: [info@empowermentandelevation.com]